Map Your Idea, Inc. (DBA Proxi) Terms of Use

Version 2.0 · Effective October 21, 2026 · Previous versions available on request from help@proxi.co

Welcome to Proxi. These Terms of Service ("Terms") govern your use of proxi.co, app.proxi.co, map.proxi.co, mapsgpt.com, the Proxi Chrome extension, the business portal, embedded maps, our API, and the products and services available through them (the "Services"). The Services are owned and operated by Map Your Idea, Inc. d/b/a Proxi, a Delaware corporation based in Seattle, Washington ("Proxi," "we," "us"). Questions: help@proxi.co.

Proxi lets organizations create and share interactive maps, directories, calendars, and programs; run community experiences such as mobile guides, passport check-ins, scavenger hunts, and best-of voting; and message their audiences.

1. Who these Terms apply to

These Terms are an agreement between Proxi and the people who use the Services. Customers and Authorized Users agree to all of them. Participants and Business Contacts who sign in agree to the parts marked for them at the end of this section.

Customers: organizations or individuals that create an account or subscribe to build and manage content on Proxi.
Authorized Users: people a Customer invites into its workspace. They use the Services under these Terms, and Customers are responsible for their actions.

Customers use Proxi to build experiences for two other groups:

Business Contacts: owners or representatives of a business who log in through the business portal to claim or manage a listing in a Customer's directory or map.
Participants: members of the public who view, search, register for, check in to, vote in, rate, comment on, submit to, buy from, or receive messages through something a Customer built with Proxi.

The Customer's own terms and rules govern its relationship with Business Contacts and Participants, and our Privacy Policy explains how we handle their information. Customers are responsible for that relationship, including any claims Business Contacts or Participants bring (section 26). "You" in these Terms means a Customer or Authorized User unless a section says otherwise.

If you are a Participant or Business Contact. When you sign in to a map, program, or the business portal, you agree to this section, to the acceptable-use rules in section 13, and to sections 27 through 29 (disclaimers, limitation of liability, and disputes) as they apply between you and Proxi. Everything else about your experience, including purchases, prizes, and refunds, is between you and the Customer that built it, under the Customer's own rules. Business Contacts also confirm that they are authorized to act for the business, organization, or person whose listing they claim or edit.

2. Agreement to these Terms

By creating an account, subscribing, or otherwise using the Services as a Customer or Authorized User, you agree to these Terms. If you do not agree, do not use the Services. If you accept on behalf of an organization, you represent that you have authority to bind it. We record which version you accepted and when.

Participants and Business Contacts who sign in see the same notice and agree to the sections marked for them in section 1. We record the version and time for their account too. Participants who act without signing in, such as voting or entering an email gate, do not accept these Terms; the organizer's own rules govern them.

3. Privacy

Our Privacy Policy, at proxi.co/d/privacy-policy, explains what we collect and how we use it, and is part of these Terms.

4. Changes to these Terms or the Services

We may update these Terms. Each version is numbered and dated, and past versions stay available. For changes that reduce your rights or add to your obligations, we will email Customers at least 14 days before they take effect; clarifications and other changes take effect when posted. Continuing to use the Services after a change takes effect means you accept it.

We may add, change, or retire features at any time without notice. Where a change materially reduces a paid feature, we will give reasonable notice. We will give Customers at least 30 days' notice of any price increase before it applies at renewal.

5. Accounts and Authorized Users

Age. You must be at least 18 to create a Customer or Authorized User account.
Accurate information. Provide accurate information and keep it current. We may suspend or terminate accounts with false or misleading information.
One person per login. Each Authorized User gets their own login. Do not share credentials. Seat limits apply by plan.
No impersonation. Do not impersonate another person or entity, or use a name you don't have the right to use.
Security. You are responsible for activity under your account and for keeping passwords and API tokens confidential. Tell us promptly if they are lost, stolen, or compromised.

6. Listings and business claims

The Customer that owns a directory or map decides who may claim or manage a listing in it, including when a claim is disputed, and is responsible for confirming that a Business Contact is authorized to act for the business. When a Business Contact signs in to the business portal, they confirm to Proxi and to the Customer that they are authorized to act for that business, organization, or person. We may pause editing while a dispute is pending.
The Customer may review, change, or remove a Business Contact's edits.
Not part of a directory? A business listed in a directory it never joined can ask to be removed by contacting the Customer or emailing help@proxi.co. We will forward the request and may remove the listing ourselves where appropriate.

7. Plans, payment, and credits (Customers)

Subscriptions. Paid plans are billed monthly or annually, in advance, through our third-party billing provider, starting on the day you sign up. They renew automatically for the same term until cancelled. Before you subscribe, we show the price, how often you'll be charged, that the plan renews automatically, and how to cancel, and we ask you to agree to the automatic renewal separately. We email you a confirmation with those details. For annual plans, we send a reminder to your account email before each renewal. Keep that address current and able to receive our mail; a reminder that is filtered or not opened does not change your renewal date. You can also check your renewal date and manage your plan in your subscription settings at any time. You can cancel at any time with the cancel button in your account settings, or by emailing help@proxi.co, and cancellation takes effect at the end of the current billing period.
No refunds. Except where required by law, fees are non-refundable, including for partial periods, upgrades, downgrades, and unused periods.
Payment methods. By providing a payment method, you represent that you are authorized to use it and approve the charges, and that doing so doesn't violate the terms that apply to it.
Credits and packs. Prepaid credits and packs (for example, text messages or enrichment) do not expire while your account is active. They have no cash value, are non-refundable, and end when the account is closed.
Usage beyond your plan. If you exceed a plan limit, we may ask you to upgrade or buy a pack, or limit the feature until you do.
Referral credits. Referral credits have no cash value. We may revoke them for self-referrals, fake accounts, or other abuse.
Lifetime plans. AppSumo and other lifetime plans cover the features in the original offer for the life of the Services, not features released later. If we retire that plan tier, we will move you to a comparable plan at no extra charge.
Failed payments. If a payment fails, we will notify you. If billing information isn't updated within 14 days of that notice, we may suspend paid features. You remain responsible for unpaid amounts.
Downgrades. If your paid plan ends, your account moves to a lower plan, and features or content available only on the paid plan may become unavailable.
Taxes. Fees exclude taxes, which we collect where required.

8. Money collected from the public (Customers)

Customers can sell program access, contest entries, sponsorships, community-board listings, and similar items to the public through Proxi.

The Customer is the seller. When a Participant pays a Customer through Proxi, the sale is between the Participant and the Customer. Proxi provides the technology and payment facilitation and is not the seller or a party to the sale. Checkout names the Customer as the seller.
Payments. Payments are processed by Stripe through the Customer's own connected Stripe account, under Stripe's terms, and the Customer's name appears on the buyer's card statement.
Platform fee. Proxi charges a platform fee of up to 3% on these payments unless otherwise agreed in writing. It is shown in your account settings. Card processing fees are separate. The Customer pays the platform fee, not the buyer.
Refunds, chargebacks, taxes, and fulfillment. The Customer sets and honors its own refund and cancellation policy, owes any refund, handles chargebacks and related fees, is responsible for sales and other taxes on its sales, and delivers what it sells. Proxi does not refund purchases made from Customers, and Proxi's platform fee is not refunded when a Customer refunds a buyer.
Buyers: if you have a question about or a problem with a purchase, contact the organization you bought from.

9. Email and text messaging (Customers)

Customers can send email and text messages, including map links and passport codes, to their audiences through Proxi, from Proxi's domain or the Customer's own sending domain, and can buy prepaid message packs.

You are the sender. Messages you send through Proxi are your messages, sent on your behalf.
Consent. You warrant that you have the consent required by law, including the Telephone Consumer Protection Act, CAN-SPAM, and carrier rules, for every phone number and email address you upload, import, or message, including consent for marketing.
No unsolicited or prohibited messages. Do not send spam, messages to purchased or rented lists, unsolicited marketing texts, or content carriers prohibit.
Opt-outs. You must honor STOP, unsubscribe, and HELP requests. Opt-outs and unsubscribes are honored automatically, and you must not use the Services to reach people who opted out by other means. Marketing emails must include a working unsubscribe link and your valid postal address.
Sending domains. If you send from your own domain, you warrant that you control it and authorize the DNS records we ask you to add.
Records and costs. Keep your own consent records and provide them on request. Carrier fees and per-message costs are yours, through your plan or packs.
Suspension. We may pause or suspend your messaging, without liability, in response to complaints, high bounce, opt-out, or error rates, carrier action, risk to our sending reputation, or suspected violations of law.

10. Contests, passports, hunts, and voting (Customers)

Passports, check-in challenges, scavenger hunts, ratings, voting, ballots, and reward redemption may be prize promotions under the law.

The Customer is the sponsor and operator. The Customer sponsors and runs every promotion it creates with Proxi, and its official rules must name it as the sponsor. The Customer is responsible for those rules, eligibility, selecting winners, awarding and fulfilling prizes, tax reporting, and complying with promotion laws everywhere it runs. Proxi provides the technology only.
Participant claims. The Customer will indemnify Proxi for claims by Participants or others relating to its promotions (section 26).
Prohibited. Do not run a lottery or any contest of chance that requires payment or purchase to enter. Paid entry is allowed only for contests decided by skill, or where a free method of entry is offered, as the law allows.
Registration and bonding. Some states, such as New York and Florida, require registration and bonding for chance-based promotions above certain prize values. Customers must check and comply.
Ratings and votes. Do not offer incentives for particular ratings or votes, post fake or misleading ratings, or manipulate results. We may remove ratings or votes we believe are fake or manipulated.

11. Your content

"Content" means text, map data, images, listings, events, comments, ratings, and other material submitted to or generated through the Services.

You own your Content. You grant Proxi a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify (for example, to format or resize), display, and distribute your Content as needed to operate, provide, and improve the Services, including showing it to the audiences you choose and serving it through our providers and on your domains.
Promotion. You also grant us a limited license to show your public maps and experiences, with your name and logo, as examples of Proxi in our marketing. You can opt out at any time by emailing help@proxi.co.
Your representations. You represent that you own or have the rights to your Content, and that it doesn't violate anyone's privacy, publicity, intellectual property, or contract rights, or any law.
Maps we build for you. If you hire Proxi to build a map, the resulting Content is yours, subject to the same license.
Removal. You can delete your Content. Copies may persist for a limited time in backups, and content others have interacted with may not be fully removable. The license ends when your Content is deleted, except for those copies.

12. Public submissions and moderation

Participants can submit places, events, photos, comments, ratings, and form responses to a Customer's experience.

Rights to submissions. Customers are responsible for having the rights to use what Participants submit to their experiences, and grant Proxi the license in section 11 for those submissions.
The Customer decides what's published. The Customer is responsible for what appears on its maps and directories, and may approve, edit, or reject submissions.
Moderation. We may remove or restrict any content or account that we believe violates these Terms or the law, or harms others. We are not obligated to monitor or review content.
Reporting content. Anyone can report content that is harmful, inaccurate, or abusive with the report link in the product or by emailing help@proxi.co. For copyright complaints, see section 20.

13. Acceptable use

You agree not to:

post content that is unlawful, defamatory, obscene, sexually explicit, excessively violent, hateful, harassing, or threatening;
infringe anyone's intellectual property, privacy, or publicity rights, or publish someone's private information (such as a home address or phone number) without permission;
publish falsehoods or misrepresentations that could harm Proxi, our users, or others;
send spam, or harvest other users' names, emails, or contact information;
impersonate anyone, or misrepresent an affiliation with Proxi;
solicit other users' passwords or account information;
use unauthorized automation, such as scraping, crawling, bots, credential stuffing, or circumventing rate limits, access controls, or usage limits (access through our published API under section 16 is allowed);
scrape, bulk-export, or cache map or place data except as the Services allow;
interfere with, overload, or try to gain unauthorized access to the Services; or
reverse-engineer, decompile, or copy the Services, or copy our layouts and themes to build a competing product, except where the law allows.

This list is not exhaustive. We may suspend accounts or remove content that violates these Terms.

14. Proxi's content and intellectual property

The Services, including software, designs, layouts, themes, and our own content, are owned by Proxi and its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services under these Terms. Do not remove proprietary or attribution notices.

15. Embeds and custom domains (Customers)

Embeds. You may embed your maps, directories, and calendars on your own websites and social channels. Proxi owns the embed links and code. Do not modify or wrap an embed to hide its origin. You are responsible for cookie notices and consent on your own site, and your privacy policy must be consistent with section 31 and our Privacy Policy.
Custom domains. If you connect your own domain, you warrant that you control it and authorize us to issue certificates for it. We are not responsible for your DNS or registrar. The connection ends when your subscription does.

16. API and webhooks

If we give you API or webhook access:

Use it only as documented, and keep your API tokens confidential. You are responsible for activity under your tokens.
Rate limits apply, and we may throttle or suspend access that exceeds them or harms the Services.
We may change or deprecate endpoints. We will give at least 30 days' notice of breaking changes to the public API, except where a change is needed for security or legal reasons.
Do not resell, sublicense, or redistribute raw API output, or use it to build a competing data product.
Section 18 applies to data you receive through the API.

17. AI features

Some features send material you provide to third-party AI services to produce the result you asked for. Nothing is saved to your workspace until you review and confirm it. When you share a list for us to read, we keep the result for a short time in case you need to try again. We don't use your content to train AI models, and our providers are contractually prohibited from doing so.

Review the output. AI output may be inaccurate or incomplete. Review it before publishing. You are responsible for what you publish.
Not advice. AI output is not legal, financial, or other professional advice.
Not exclusive. Similar output may be generated for others.
Provider terms. Your use of AI features is also subject to the usage policies of the AI providers named on our Subprocessors page (proxi.co/d/subprocessors), including their prohibited-use rules.

The Privacy Policy lists which provider handles which feature and how long each keeps data.

18. Third-party data, maps, print, and export

Provider terms bind you. Some features use map, geocoding, and place data from third parties. By using those features, you agree to the applicable provider terms, including the Google Maps/Google Earth Additional Terms of Service (maps.google.com/help/terms\_maps.html) and the Google Privacy Policy (policies.google.com/privacy) where Google features are used.
No caching or reselling. Do not cache, scrape, extract, or resell place or map data outside the Services, except as those terms allow.
Attribution. Map attributions (for example, "© OpenStreetMap contributors") must stay intact, including on prints and exports.
Print and export. Print and export are for your own materials: handouts, signage, and materials for your map or event. To publish map images at scale, in a commercial product, or in outside media, contact us first so we can confirm licensing.

19. Beta features

Features labeled beta, preview, or early access are provided as-is, may change or be removed at any time, and are outside any service commitments.

20. Copyright (DMCA)

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act, and we terminate repeat infringers in appropriate circumstances. Send our designated agent:

your physical or electronic signature;
identification of the copyrighted work;
identification of the allegedly infringing material, with enough information for us to locate it;
your contact information;
a statement of your good-faith belief that the use is not authorized; and
a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act for the copyright owner.

If your content was removed and you believe that was a mistake, you can send a counter-notice to the same address.

Designated agent: Copyright Agent, Map Your Idea, Inc., 4757 36th Ave S, Unit 3, Seattle, WA 98118, help@proxi.co. Registered with the U.S. Copyright Office, registration DMCA-1083690.

21. Third-party services and links

The Services may link to or integrate with third-party sites and services, such as Stripe, sign-in providers, and website builders. Their own terms govern your use of them, and we aren't responsible for them.

22. Feedback

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose, without obligation to you.

23. Confidentiality

Each party will protect the other's non-public business information it receives through the Services (such as pricing, non-public features, and Customer data) with reasonable care, and use it only to perform under these Terms. This does not cover information that is public, already known, independently developed, or required to be disclosed by law, including public-records laws.

24. Data, suspension, and termination

You may stop using the Services or cancel at any time.
We may suspend or terminate access for violation of these Terms, non-payment, or to protect the Services, carriers, or others. Where practical, we will give notice first.
Export. Customers can request an export of their data while their account is active, or shortly after cancelling, by emailing help@proxi.co.
Deletion. When an account closes, or when a Customer asks, we delete Customer data within a reasonable time, except where the law requires us to keep it. Backup copies are overwritten within 30 days.
Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitation of liability, indemnity, and dispute resolution.

25. Security incidents

We use reasonable administrative, technical, and physical safeguards. If we confirm a security incident affecting Customer data, we will notify affected Customers without undue delay, and within any period the law requires, and share what we know to help them respond.

26. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Proxi and its officers, directors, employees, and agents from third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

your Content;
your use of the Services;
your contact lists and the messages you send;
your sales, promotions, contests, and prizes;
any claim by a Participant or Business Contact relating to your experiences, listings, sales, or promotions;
your collection and use of Participant data; or
your violation of these Terms, the law, or anyone's rights.

This section survives termination. See section 30 for public-sector Customers.

27. Disclaimers and availability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT MAP, PLACE, LOCATION, OR AI-GENERATED DATA IS ACCURATE.

We do not offer an uptime commitment. Enterprise plans can include one in a signed order form; contact us if you need one. We try to schedule maintenance at low-traffic times.

28. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROXI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100.

29. Disputes

Informal resolution first. Email help@proxi.co describing the dispute. We will both try to resolve it informally for 30 days.
Courts. Disputes not resolved informally will be brought only in the state or federal courts located in King County, Washington, and both parties consent to those courts. Each side pays its own attorneys' fees unless a court orders otherwise.
Governing law. Washington law governs these Terms, without regard to conflict-of-law rules.

30. Public-sector and international Customers

If you are a government entity or public institution that is legally unable to accept certain provisions, such as indemnity, arbitration, confidentiality, or governing law, those provisions apply only to the extent permitted by the law that governs you, and our Public Sector Addendum, available on request from help@proxi.co, controls. Customers outside the U.S. may be subject to our International Addendum, also available on request.

31. Data processing

For personal data Customers collect or upload through the Services, the Customer is the controller (or "business") and Proxi is the processor (or "service provider"), processing on the Customer's documented instructions. Our Data Processing Addendum, available on request from help@proxi.co, is part of these Terms and covers security, international transfers, confidentiality, subprocessors, and help with data-subject requests.

We will not sell that data or use it for our own purposes, except as needed to provide the Services or as the law requires.
Customers are responsible for collecting it lawfully and for disclosing in their own policies that it is shared with Proxi.
Precise location. Some experiences use a Participant's precise device location, with the Participant's permission, to find nearby results or verify a check-in. Today we keep only which stop a Participant checked in to and when. If we add a feature that keeps location, the Participant is asked before it is turned on. We never sell location or use it for advertising.
Aggregate only. Activity we show you about your experiences, such as check-ins by stop, is aggregated. You will not try to identify an individual from it, build a profile of a person or device, or combine it with other data to do so.
Proxi does not send its own marketing to Customers' audiences. We contact a Participant only to deliver messages the Customer sends, to send receipts and confirmations for something they did, to send legal or security notices, or if they sign up for Proxi themselves.

32. Children

The Services are not directed to children under 13, and Proxi does not knowingly collect personal information from them. Customers that run family events or programs open to children are responsible for having a parent or guardian register on a child's behalf, and for complying with children's privacy laws for those programs.

33. General

These Terms, with the Privacy Policy, the DPA, and any order form, are the entire agreement between you and Proxi. If an order form conflicts with these Terms, the order form controls.
You may not assign these Terms without our consent. We may assign them in a merger, acquisition, or sale of assets.
Neither party is liable for delays or failures caused by events beyond its reasonable control, such as outages of internet, hosting, or carrier networks, natural disasters, or government action. This does not excuse payment obligations.
If any provision is unenforceable, it will be enforced to the maximum extent permissible, and the rest remain in effect.
Our failure to enforce a provision is not a waiver.
We may send notices by email or by posting them in the Services. Email notices are effective when sent.
Accessibility. We work to make the Services usable with assistive technology; our accessibility statement is available on request from help@proxi.co. Customers are responsible for the accessibility of their own content, such as image descriptions and colors they choose.

34. Contact

help@proxi.co · Map Your Idea, Inc. d/b/a Proxi

‍